Get to Know Mollie Boyd, Northwest Key Property Manager
Mollie Boyd is the newest member of the Northwest Key team and a perfect fit for our boutique firm. Coming to the team with over 20 years of experience in the insurance industry, Mollie knows the business and understands investors’ commercial needs. She spent the last 16 years managing all aspects of a multi-million dollar insurance agency. Her role included working directly with local business owners to protect their assets and firms.
Let get to know Mollie a little better!
How did you get into the insurance field?
Like most people, I didn’t grow up dreaming of becoming an insurance broker; but once I found the industry, it felt like a natural fit. I started in the field at 20 and quickly realized it was the perfect balance of everything I value: problem-solving, analysis, and genuine connection. Insurance gave me a way to use my technical strengths to make a tangible difference — helping people, protecting what matters most to them, and building lasting relationships along the way. One of my favorite parts of this career is how every client and industry teaches me something new — it keeps the work fresh, challenging, and rewarding.
What do you feel are your greatest strengths in servicing your clients?
Over the years, I’ve learned that technical knowledge only gets you so far, it’s understanding people that makes the real difference. My approach with clients is rooted in empathy, independence, and adaptability. Every business is unique, so I don’t believe in one-size-fits-all solutions. I listen carefully, think strategically, and tailor recommendations that fit their goals and budget. I like solving complex problems in a way that feels simple and seamless to the client.
What caused you to become interested in the commercial property industry?
In 2020, I saw a natural connection between my background in insurance and the world of commercial real estate and property management. Both require attention to detail, risk awareness, and strong client relationships; just applied in different ways. I love that I now get to collaborate with business owners, help them find the right space, and support them as their operations grow. After two decades in benefits consulting, it’s been energizing to take on a new challenge that still draws on my analytical and relationship-driven strengths.
What are you most passionate about as a professional?
Integrity, trust, and experience are everything to me. I love working with people who value honesty, innovation, and independence; people who care about doing things the right way, not just the easy way. Whether it’s negotiating a lease or designing a benefits plan, I’m passionate about creating long-term partnerships built on respect and results.
How would you spend a perfect day when you’re off work?
My perfect day starts with a hike, preferably one with sweeping views that feed my soul. With two teenage daughters who are beginning to spread their wings, I’m learning to balance family time with a little more independence. I love being outdoors; hiking, paddleboarding, or reading in the sun - anything that gives me space to recharge, connect with nature, and come back to life a little fuller.
What do you love most about the Central Oregon business community?
I love that Central Oregon business owners are scrappy, loyal, and passionate. They’re resourceful, independent thinkers, a “no BS” crowd who get things done and look out for their community. There’s a work-hard, play-hard spirit here that fits me perfectly. It’s a privilege to support the people who keep this region vibrant and growing.
Now that you know Mollie a little better reach out and say hello! 👋
You can connect with Mollie at mollie@nwkeypm.com or (541) 350-6656.
